•Secure your property: Temporary repairs are also covered by insurance to protect your property from further loss or damage. (A typical temporary roof repair should not exceed $300).•Adjuster meeting: To ensure the scope includes all damages, and that your needs are met, at a “price agreeable” to the insurance company and your contractor, the insurance adjuster and a Xtreme Xteriors inspector should meet.•Call your mortgage company: Advise them of your claim and inquire about their procedures for draft endorsement and contractor’s affidavits, lien releases, etc. Be proactive!•Send check to mortgage company: The insurance check normally requires two endorsements, the insured and the mortgage company. Do not endorse the check, first send the check to your mortgage company and request their endorsement and rapid return. (This will help speed things up).•Review and schedule project: After you and your contractor have agreed on the scope and terms of the claim, you should schedule the work and verify the material color with your contractor. (Expect to pay the first check at this time, but not to exceed more than ½ of the total amount of the contract).•Inspect your project: Once the job is completed and you are 100% satisfied with the work, you should expect to pay the balance of your first proceeds, plus your deductible, to your contractor.•Final payment: Before issuing the final payment to your contractor, be sure he has provided you with all of your warranty papers and waiver of lien affidavits. (This will limit your liabilities and keep you in control).•Secure all documents: Keep all documentation in a safe place and treat it as you would any warranty information. Enjoy your newly restored home, and peace of mind!
Insurance Claims Process
•The insurance adjuster will call you to make an appointment. Be sure to get the adjuster’s name and cell phone number. Go ahead and set the appointment and Contact“Xtreme Xteriors” giving the time, date and adjuster’s name and cell phone number.•When the roof work and/or collateral work is approved, the insured will receive a summary statement and an initial installment for an estimated fifty percent of the claim.•If you have a mortgage on your property, the first check will be made out to the insured and the mortgage company. Contact your mortgage company and ask for the insurance department or the loss draft department for details on their process to get the first check endorsed. DO NOT sign the check until it comes back from the mortgage company in case the check gets lost in the mail.•At this time, finalize the work order with your contractor “Xtreme Xteriors”. Per an agreement with all insurance companies Xtreme Xteriors will agree to do the installation for what the insurance company agrees to pay for the scope of work plus your deductible. Anyone willing to do the job for less, especially when there is an abundance of work, is probably a sign that they are forced to sell on price alone; this situation is usually an indication of poor quality or cash-flow problems.•If anyone suggests that you can “make money” on the roof installation, be extremely cautious because that is insurance fraud and you and the other participant could become involved in legal and criminal charges. The insurance companies, due to the heavy losses sustained in the last several years, are constantly monitoring the claims to protect themselves and their policyholders.•Call “Xtreme Xteriors” when the first installment comes in from the mortgage company. The first installment is due as the down payment. When the installation crew arrive to begin the work, please check the materials to verify that the shingle color and drip edge color are correct.•Upon completion, “Xtreme Xteriors” will do a final inspection on the job and go over the checklist with you. Please note any items that need attention (if any) and sign the final inspection checklist. If your mortgage company has requested a final inspection, call them now.•The final invoice will be faxed or e-mailed directly to the insurance company and a copy will be sent to the homeowner.•Upon receipt of the final insurance installment, the invoice is due. Please contact “Xtreme Xteriors” to arrange for the pickup of the final installment.
•Secure your property: Temporary repairs are also covered by insurance to protect your property from further loss or damage. (A typical temporary roof repair should not exceed $300).•Adjuster meeting: To ensure the scope includes all damages, and that your needs are met, at a “price agreeable” to the insurance company and your contractor, the insurance adjuster and a Xtreme Xteriors inspector should meet.•Call your mortgage company: Advise them of your claim and inquire about their procedures for draft endorsement and contractor’s affidavits, lien releases, etc. Be proactive!•Send check to mortgage company: The insurance check normally requires two endorsements, the insured and the mortgage company. Do not endorse the check, first send the check to your mortgage company and request their endorsement and rapid return. (This will help speed things up).•Review and schedule project: After you and your contractor have agreed on the scope and terms of the claim, you should schedule the work and verify the material color with your contractor. (Expect to pay the first check at this time, but not to exceed more than ½ of the total amount of the contract).•Inspect your project: Once the job is completed and you are 100% satisfied with the work, you should expect to pay the balance of your first proceeds, plus your deductible, to your contractor.•Final payment: Before issuing the final payment to your contractor, be sure he has provided you with all of your warranty papers and waiver of lien affidavits. (This will limit your liabilities and keep you in control).•Secure all documents: Keep all documentation in a safe place and treat it as you would any warranty information. Enjoy your newly restored home, and peace of mind!
Insurance Claims Process
•The insurance adjuster will call you to make an appointment. Be sure to get the adjuster’s name and cell phone number. Go ahead and set the appointment and contact “Xtreme Xteriors” giving the time, date and adjuster’s name and cell phone number.•When the roof work and/or collateral work is approved, the insured will receive a summary statement and an initial installment for an estimated fifty percent of the claim.•If you have a mortgage on your property, the first check will be made out to the insured and the mortgage company. Contact your mortgage company and ask for the insurance department or the loss draft department for details on their process to get the first check endorsed. DO NOT sign the check until it comes back from the mortgage company in case the check gets lost in the mail.•At this time, finalize the work order with your contractor “Xtreme Xteriors”. Per an agreement with all insurance companies Xtreme Xteriors will agree to do the installation for what the insurance company agrees to pay for the scope of work plus your deductible. Anyone willing to do the job for less, especially when there is an abundance of work, is probably a sign that they are forced to sell on price alone; this situation is usually an indication of poor quality or cash-flow problems.•If anyone suggests that you can “make money” on the roof installation, be extremely cautious because that is insurance fraud and you and the other participant could become involved in legal and criminal charges. The insurance companies, due to the heavy losses sustained in the last several years, are constantly monitoring the claims to protect themselves and their policyholders.•Call “Xtreme Xteriors” when the first installment comes in from the mortgage company. The first installment is due as the down payment. When the installation crew arrive to begin the work, please check the materials to verify that the shingle color and drip edge color are correct.•Upon completion, “Xtreme Xteriors” will do a final inspection on the job and go over the checklist with you. Please note any items that need attention (if any) and sign the final inspection checklist. If your mortgage company has requested a final inspection, call them now.•The final invoice will be faxed or e-mailed directly to the insurance company and a copy will be sent to the homeowner.•Upon receipt of the final insurance installment, the invoice is due. Please contact “Xtreme Xteriors” to arrange for the pickup of the final installment.